Continue Shopping

Sweaty Betty AU

If you have registered your return using our online returns portal, you do not need to include any extra paperwork in the packaging.&#xA0;Orders that are not submitted through our returns portal can take up to 20 working days to be processed.&#xA0;An email confirmation regarding your return or exchange will be sent to your inbox within 5 to 10 working days of its arrival to our warehouse, please also check your spam/ junk folder.&#xA0;&#xA0;

If you have registered your return using our online returns portal, you do not need to include any extra paperwork in the packaging. Orders that are not submitted through our returns portal can take up to 20 working days to be processed. An email con

Do I need to include any paperwork in my return?

Returns And Refunds

How much is postage?

How can I track my order?

How long should delivery take?

Delivery

Do you have washing guidelines?

What fabrics does Sweaty Betty use?

Where are Sweaty Betty clothes made?

Do you have a size guide?

Do you sell maternity wear?

How sustainable are your products?

Fit And Production Information

Can I use 2 offer codes at once?

How can I sign up to get the latest Sweaty Betty news and offers?

What happens if I forget to enter my discount code?

What if I change my mind and I want to return my item? Can I use my discount code again?

How do I use my welcome discount?

Where is my Welcome code?

Why doesn't my discount/offer code work?

Do you have a loyalty programme?

Discounts And Promotions

How do I make a complaint?

Why do you need my email address and phone number?

Contact Us

The item I want is out of stock, what can I do?

How do I create an account?

Will all of my orders be visible on my account?

What stores stock Sweaty Betty in Australia?

Is Click and Collect free?

What are the customer service hours?

I have a store credit from my return, where can I see my balance?

Why do you have less products than sweatybetty.com?

Why do you have some items in imagery but not available on the website?

General Information

Gift Cards

Where is my order shipped from?

Can I change the address on my order once placed?

Can I cancel my order?

An item I bought at full price, has now been reduced in sale, what can I do?

My order will be a gift, can I have a gift receipt?

I purchased from sweatybetty.com

Where do I find my order number?

Can I collect my order from a store?

How can I get updated on the status of my order?

Why is my order shipped by NZ post?

Orders

Payment Methods

Can I exchange an item?

I returned my item(s). Will my delivery fee be refunded?

When will I be refunded for the order I returned?

I need to return a replacement order

I would like to exchange a gift.

The returns portal is not working, or I cannot register my return on the portal.

Do I need to include any paperwork in my return?Updated 2 months ago